6 Facts About Citi Bank Credit Card Customer Care That Will Blow Your Mind | citi bank credit card customer care

Do you know that the CITI Bank offers a credit card with great customer care? The CITI Bank credit card is very easy to use because it has a website that helps its customers to find the answers to their questions very easily. This online banking service is offered free of charge to all the CITI Bank customers. With this service you can also get your daily transactions processed and you will be able to pay your bills online as well.

CITI also has a mobile payment system called Mango, which is very similar to PayPal. It is very easy to complete your online transactions with the help of this application. The customer services are excellent, the online banking is fast, reliable and the money transfer services are efficient. There are various plans under the CITI Bank credit card plan. You can choose the one according to your needs. You can also avail of other services like low rate of interest on balance transfers, cash advances and purchases.

If you have a CITI Bank debit card and you want to transfer a balance from your checking or savings account to the credit card, you need to go to the CITI Web portal and follow the given instructions. You will be asked for the user name, password, and pin number. Once you do so, the amount will be transferred into your checking or savings account. In order to enhance the customer care in the ATM machines, you can also get the CITI debit card with the EFT feature. The EFT facility enables you to buy things with EFT directly from the ATM.

As far as the CITI Bank credit card is concerned, the customer can check his monthly statements online. The statement will give you all the information related to the transactions done in a month. You can get your balance, transaction details and statement online free of cost. Another useful option is the e-statements which are generated by the bank. These are downloadable online. The e-statements are sent via SMS to your mobile number and your mobile phone has to be connected to the Internet in order to receive the generated EFT statement.

The CITI Bank credit card customer care team is available online twenty-four hours a day through their customer service chat support and forum. You can check out all the FAQs related to the credit cards and you will get them answered in detail. The banks offer assistance to all kind of questions regarding the credit cards. In case you have any problem regarding the credit card account, you can immediately contact the customer care executive. There are no hidden charges and the customer is charged according to the extent of the problem. There are no limitations, either, in calling the customer support executive or in visiting the web portal.

If you wish to know about the e-statements, you can directly log into the e-statements' section on the website and get all the detailed information. The e-statements are generated by the bank and the queries related to the credit card account can be answered through this interactive platform. The customer care executives will be ready to help you at any point of time. In case . . . . . . you have any problem related to the credit card or the debit cards, you can easily contact the customer care executive and get your queries answered on the telephone. There is no registration fee for the e-statements provided by CITI Bank and they can be downloaded after logging into the secure site. The CITI Bank credit card FAQs is the answers to all your doubts regarding the credit cards and other debit cards issued by the bank.

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